Who we are and what this notice covers
WUKIT Global Technologies Limited presents WUKIT, a platform connecting clients with independent service professionals. DSA Solar & Smart Living is a separate in-house division. For personal data WUKIT controls, WUKIT determines why and how that information is processed, except where a third-party service acts independently under its own privacy terms.
This notice explains privacy matters relating to this public website, enquiries to WUKIT and the product features described here. Browsing the website does not create an app account, post a job, send a project message or make a payment. When using an app feature, also read the information provided with that feature about its collection and use of your data.
For privacy questions, contact admin@wukit.app. For help with an account or a request, contact support@wukit.app.
Information involved in using this website
Your browser sends technical information needed to request a page, such as an IP address, the requested address and browser information. This is separate from information you deliberately send to WUKIT. The website does not offer account registration, marketplace bookings or payment processing.
If you email us, your message includes your email address and any name, contact details, attachments or other information you choose to provide. Send only what is relevant to your enquiry. Do not include passwords, access codes, full payment-card details or identity documents in an ordinary email.
DSA consultation enquiries
Online DSA consultation requests are currently closed. The form does not accept or send an enquiry while this service is unavailable.
The consultation form asks for contact details, parish, property type, the solution of interest and a description of the project. Optional questions cover contact preferences, timing, existing equipment and supporting property images or electricity-use information where relevant. Only provide these details when the form indicates that requests are open and you have read its enquiry privacy information.
A DSA enquiry is separate from a WUKIT marketplace account. It does not book an installation or subscribe you to marketing. The purpose of an enquiry is to understand your property needs and contact you about them.
Information connected to WUKIT app features
The website describes tools for clients and professionals. The information relevant to those tools depends on the role, feature and choices involved. Check the app’s notices and controls before submitting information or granting a device permission.
- Accounts and profiles: contact and account details, client or professional role, business description, services, service areas, experience and portfolio information.
- Verification: information requested for the applicable review. The professional journey describes TRN and NIS details, government identification and an identity video. If an image, video, voice sample or other characteristic is processed to uniquely identify a person, it may constitute biometric data and requires heightened handling as sensitive personal information. Submit verification information only through the designated process, never in a public profile or ordinary project conversation.
- Jobs and project records: the brief, location, photographs, documents, scope, quotes, messages, agreed milestones and progress updates that participants share.
- Payment-related records: the amounts, dates, status and references associated with a project’s payment history where supported. A payment record does not by itself establish that WUKIT holds funds or operates escrow.
- Reviews and professional history: feedback and work examples you choose to share. Do not disclose another person’s private information in a review or portfolio.
- Support and safety reports: the issue, relevant account or project references, communications and evidence you choose to provide when asking for help.
- Device permissions and location: a project address or service area is different from access to your device’s precise location, camera or files. Review each permission request and share only what the task requires.
Why information is needed
Information you send with an enquiry helps the team understand the request, respond and follow up. Relevant correspondence may also be needed to resolve a complaint, investigate suspected misuse or address a legal request.
Within the product experience described here, account and project information supports profiles, relevant opportunities, quotes, conversations and project records. The particular feature should explain its use of information before you submit it. AI drafting or design tools can involve additional processing; review their notices and avoid unnecessary personal or confidential details.
This website does not include a marketing subscription form or advertising analytics. Sending an enquiry does not, by itself, sign you up for marketing.
Retention, security and processing locations
WUKIT applies storage limitation: personal information should be kept only for as long as it is needed for the purpose for which it was collected, including while an enquiry, project, complaint or dispute remains open and for any additional period required for legal, accounting, fraud-prevention, security or record-keeping obligations. Different categories of information therefore have different retention periods. Ask admin@wukit.app for the current retention period applicable to a particular category of information.
Keep your device and account access secure. No internet transmission or storage system is entirely free from risk. If you suspect that account information has been exposed, contact support promptly without sending your password. If a personal-data breach occurs, WUKIT will assess and make any notifications required by applicable law.
An email or external service can involve processing outside Jamaica. Where personal information is transferred or processed outside Jamaica, WUKIT will assess the transfer and apply safeguards required by applicable law. For current information about the organisations and processing locations involved in a particular enquiry or account, contact admin@wukit.app before sending sensitive information.
Your choices and privacy requests
You can browse the public website without registering, choose whether to contact us and decide whether to open external content. Device permissions can be reviewed in your device settings.
Contact admin@wukit.app to ask about access to information, correction, deletion, an objection to a use of information or withdrawal of consent where relevant. For an account-deletion request, contact support@wukit.app from the email associated with the account and describe the request. Do not send your password.
A request may require appropriate confirmation of identity and an explanation of the records concerned. What can be deleted or provided depends on the request, other people’s privacy and applicable obligations. Account deletion does not necessarily remove information another project participant legitimately holds. Where applicable, you may also ask for personal data to be transmitted to another data controller and ask for information about the logic used in automated decision-making and for a qualifying automated decision to be reviewed. If a privacy concern remains unresolved, you may contact the Office of the Information Commissioner, Jamaica (OIC).
Children and other people’s information
This website does not register accounts or ask children to submit personal information. Please do not include children’s identifying details in enquiries or public project material. If you believe a child’s information has been shared with WUKIT inappropriately, contact admin@wukit.app so the concern can be reviewed.
Use the eligibility requirements provided at registration for an app account. Viewing a website page does not establish eligibility to enter a service agreement.
Updates and contact
Privacy information may change as website services and product features change. Check this page and any notice attached to the feature you use. For an explanation of a change or a question about your information, contact admin@wukit.app.